General's Meeting Notes for November 17[SUP]th[/SUP], 2019
As always, recruiting needs to be happening in all clans, always. This is to keep the clan from becoming stagnant and dying when people go inactive, leave, or must step away due to real life. We expect recruiting from all members, but especially from leadership - all leaders need to lead by example and bring in quality members who fit in well with the clan and squad, not just a bunch of members who don't actually want to participate and end up falling off anyways.
We do NOT recycle leadership. Just because someone has previously been in leadership does not mean they are the right person for leadership currently. Evaluate all members the same, regardless of experience or knowledge, and see who earns the promotion by being a positive example in the clan and moving the clan forward. If you allow your judgment to be influenced by friendships and what people tell you instead of letting their actions speak for themselves, you and your leaders will have trained your future leadership to be the same way. If you don't know what you should be looking for when promoting leaders, ask questions and use your chain command or the open door if needed.
When handling problems or issues that arise, you should be approaching them rationally, not emotionally. Get both sides of the story prior to making decisions, and don't handle warnings without having a peer or higher present, in order to prevent any he said she said being brought up down the road.
Always remain professional with your interactions, whether it's in party, through Xbox messages, or on Discord. The example you set as a leader sets the tone for those members whom you interact with, whether they are in your section or not.
You as a General will be held accountable for your rank responsibilities, and you need to do the same with your leadership beneath you. If they are not fulfilling their responsibilities, find out why and explain to them what they need to do in order to remain a leader and move forward and grow. If they aren't understanding what they need to do no matter what you try, ask for help from a peer or a higher-up. If they just can't learn, the tough decision has to be made to demote them from that rank, so they aren't preventing the clan from progressing. Train your leaders to be able to make these difficult decisions so you are preparing them for their next step as well, as they will not be promoted if they can't make those calls themselves.
Grass Wasn't Greener
GWG is not to be used for inactive members coming back active. If we know the member was inactive and did not leave the community, you do not need to send the member to GWG as it creates extra work for no reason. If the members' clan is gone, then place him/her in another clan that plays the same games as them. No member left behind! GWG is for anyone that wants to come back after leaving the community, whether it was by their own choice or they were removed by a leader, that's all. We always check that they are being honest, if they said they were removed for inactivity, you should be looking for a removal request that states so - ask them if they remember which clan they were in, who the General or XS was, and any other information they can remember. If you aren't able to find a removal request, ask your chain of command to see if they can help, if there isn't a removal request found they will need to fill out a GWG so their story is able to be verified.
Xbox Live Group Messages
Xbox Live group messages for each clan are strongly discouraged. If you make a clan group message and it results in someone being com banned, the result isn't something that Xiled Gaming will be handling as it is not our job to police Xbox.
If a member has been removed from the community or chosen to leave, they should not be issued an invite to any XG Discord server. If you are found to have done so, you will be removed. Ensure all members that are in the Discord server for your clan are still current members.
Managing Your Clan
As a General, you are in control of your clan. If you feel someone isn't a good fit for your clan, ask yourself if they are a good fit in a different clan, different division, or for the community as a whole. If you feel they will be a good fit elsewhere, work on getting them transferred. Don't let one person affect the whole clan - you are expected to take action and ensure that your clan is staying on a good path and moving forward.
When promoting leadership, we do not look at the time in their current rank other than if they have met the minimum time requirement listed in the Promotion Requirements. If someone has been going above and beyond more than anyone else, and have earned that promotion over somebody else, that is what should determine who gets promoted first. If you have questions regarding this, hit up your leadership.
Xbox Live Gamertags / Website Usernames
With Xbox updating their Gamertag system, we understand that you are now able to change your gamertag into other languages. Xiled Gaming's website will only be using the English basic alphabet, so please ensure all members know to keep their Xbox Gamertag in English as well.
Recruiting / LFG Posts
Using the Looking for Group post on Xbox is a great way to recruit in your clan - make sure you and your members know how to make those posts and use them effectively. If nobody is replying to your LFG post, you can also look for other people's LFG posts and put that you are interested to find people that might need a community. Stay patient, just because no one responds to your post doesn't mean you can't go out and respond to someone else's.
Benefits of the Community
Recruiting is key for every clan - when you joined, you likely wanted more friends to play with online that you got along with and enjoyed spending time within parties and playing games. When bringing in new members, they will be looking for the same thing - make sure you are doing game nights and that people always have someone to play with when they are online. If someone changes games or schedule and they are no longer able to play with members in their squad and clan, it is you and your leadership's responsibility to find them a home that works best for them. Make sure you are paying attention to this and teaching your leadership to do the same and ask your XS if you need help finding a home for a member.
Help Desk Add/Removal Requests
When doing add and remove requests, make sure you are being briefly descriptive for the reason. If someone is transferring, the clan they are leaving needs to do the removal request before the add request can be completed. If someone is being removed due to their behavior or Honor Code violation, that needs to be extremely clear, as that will assist if that member submits a Grass Wasn't Greener application in the future. As a reminder, we do not add recruits to clan user groups - they must reach the rank of private and be registered on the website before being added.
Clan & Squad Lists
Clan and Squad Lists are due by Saturday, December 14th @ 11:59pm EST. If your Captain hasn't posted a squad list, you as General should be posting their list. Follow up with those who did not post their list on time to find out why they didn't and make sure they are aware that they can post it up to 3 days early if necessary.
When it comes to training your leadership, evaluating them for the next promotion, as well as making the decision to demote someone, etc., don’t forget to refer to the rank structure (which provides their current responsibilities) as well as the promotion requirements. These give a detailed list of what’s expected of each rank and what’s expected in order to move further up the ranks. Each member should have their responsibilities explained to them when they are promoted and should be referred to continuously.
No situations need to be dealt with right away. If need be, even the biggest of issues can wait until Sunday when they can be discussed with multiple leaders. That said, you don’t need to be rude when asking someone to wait. Determine if the issue is something simple and handle it if you can or simply tell the person you need to gather additional info in order to make the right decision. Do not ignore our members. If you cannot help them, find someone that can. Playing games is not an excuse for ignoring issues. As a leader, it is part of your responsibility to deal with issues, so you need to manage your time online appropriately. Should not take more than a week at most to gather the information needed to handle the issue at hand.
Christmas and New Year’s is here again! Remember, this is a time where members can be distant and sometimes unresponsive due to traveling and spending time with family, so patience is going to be needed. There are no meetings required until after the New Year but try to communicate with your members as best you can and hold games nights to keep activity up. Also, I'm sure a lot of people will be getting new games over the holiday so let's not forget the recruitment opportunities. Overall, be safe, have fun with family and friends and enjoy the holidays!!
If you will be gone for an extended period of time, please communicate this to your XS as well as your leadership and clan, and direct them to the open-door policy if they need assistance while you aren't around.
Clan & Squad Lists
Clan and Squad Lists are due by 14th @ 11:59pm EST and the same time the last day of the month. If your Captain hasn't posted a squad list, you as General should be posting their list. Follow up with those who did not post their list on time to find out why they didn't and make sure they are aware that they can post it up to 3 days early if necessary.
CLAN SPLITS Are you ready to Split?
There is more to splitting a clan than just simply having the #'s. Splitting your clan involves recruiting like-minded members, identifying and training future leadership. The current clan must meet all standards of a successful clan prior to asking yourself if you're ready to split. Having a main game, recruiting on that game, holding weekly clan meetings with good attendance, holding weekly squad meetings ran by the captains also with good attendance, participating in weekly clan game nights, etc. Generals should be working closely with their Section Leaders to make sure that they are on the right track.
Training our leadership should always be a top priority that is never ending. We may sometimes forget that when we promote someone into a leadership role, they don't know what expected of them or how to do something unless we tell them and/or show them. Captains and Generals classes are available to help teach those leaders but should not take the place of hands on training. Section Leaders and Generals, it is your job to identify the strength and the weaknesses within our leaders and work with them to grow.
UTILIZE CHAIN OF COMMAND
The open-door policy is in place for any member of any rank to hit up a higher rank with issues, ideas, suggestions, etc. However, it is very important to utilize your direct chain of command for most issues. Your direct leadership knows you and your clan members more than an XD-XC may and may be a better fit to deal with the issue. Also, if you don't know how to do something, this gives them an idea on what needs to be worked on and they can continue to follow-up in progressing forward with.
CHRISTMAS IS HERE!
With Christmas comes Christmas Noobs! In the next few days there will be an influx of new players on all the new games that have recently come out. Take advantage of this! This is the best recruiting time of the year!
We all know communication is the key to success, so what we need to do as we pass information up and down the chain of command is to make sure people comprehend what we are saying, teaching, and representing. This will ensure that no miscommunication is happening, and will also save time and energy by you not having to repeat yourself and teach the same thing repeatedly. So please ask these questions when you want to verify that the members below you heard you
also understood the message you were passing down.
1. What are the next steps you're going to take to accomplish the goal?
2. How would you say that in your own way?
3. Why do you think that is important?
These questions will clarify if the person or people were listening and if they understood your message.
If they aren't able to respond, try approaching it differently and communicating with them in a different way - if needed, utilize your peers or higher ups and they will be glad to help as well.
This is the prime time for possible recruitment opportunities! People are off work, out of school ect. This obviously allows for more gaming time. Let's take advantage of this time and open up to new people and try to recruit. It's not hard to do and even easier with a group, just gotta go out and try!! Try leaving a couple open spots on your team and invite a new person in and see how they interact or game chat (depending on the game).
We know that Christmas was just this week and New Years is right around the corner, this in mind, understand that some may not be responsive on the box or active in meetings. Please be mindful of this when sending out messages requesting activity or communication. Things will balance out after the holidays are over. Be sure to do your best as a leader to keep an open line of communication with all your people.
Clan & Squad Lists
All clan and squad lists are due by 11:59pm EST on Tuesday, December 31st - please post them early if you know you'll be out having fun on New Year's Eve! The beginning of the year is a great time to ensure your clan list and usergroup match up, if you aren't sure how to do this, get with your XS. Usergroups can be requested from any admin on the website, don't be afraid to ask for these.
It's a New Year for Xiled Gaming.
It's a New Year for Xiled Gaming. It's time to take a look at what it is that you want to achieve in the community. We want every leader in the community to set a personal goal for themselves as well as a community goal for their clan. Develop a plan and figure out how to execute that plan and meet your goal. Small milestones and goals lead to greater accomplishments, think of them as stepping stones as you move down the path towards the larger goal.
Why People Join XG
There are two main reasons that people join Xiled Gaming. The first is to have someone to game with all the time (socialization) and the second is to be competitive. Xiled Gaming has a platform for competitive players to use, www.clancompete.com - there are currently ladders open on R6: Siege, Black Ops 4, as well as Singles, Doubles, and Teams ladders open on CoD: Modern Warfare! If you need help getting set up, creating a team, etc. hit up your leadership.
As a General, it is your responsibility to make sure the leadership in your clan are completing their responsibilities. When lists are due, you need to make sure that your Captain's are posting their lists, not just taking their word for it. When Captain's are doing their squad meeting, make sure they are actually holding them, or having their LT do it if they aren't able to make it. Be fully aware of all the responsibilities of every rank, starting with your own and all the way down to recruit. If you don't know what they are expected to do, you are not fulfilling your rank responsibilities and that will be addressed accordingly.
When someone comes to you asking for help it doesn't mean you are micromanaging! It's our responsibility as leaders to assist anyone that comes to us with an issue. The Open-Door Policy is there for a reason!
Double checking to make sure people are upholding the responsibilities of their rank is not micromanaging - if you are doing things for them and not letting them learn and grow, you are hindering them and yourself through that action and micromanaging them. Showing them how to do something versus doing it for them will determine how successful both they and you are as leaders as you grow and learn.
A reminder to everyone, if you choose to add members within the community on social media sites, any drama that comes from will not be handled with disciplinary action within Xiled Gaming. Anything that takes place on social media sites will not be monitored by XG or its leadership, so choose wisely on who you are adding and interacting with outside of Xbox, our website, or our community Discord servers.
Also please remember that we do not handle any XG business on social media sites - the only official forms of communication are Xbox parties & messages, our website, or the community Discord servers. We do not use Discord to do any official XG business - it is used to keep in contact when people aren't on their Xbox.
When promoting members in the community, it is our jobs as leaders to make sure this is done correctly and professionally. Promotions are not done on anything other than the Xbox through a party chat, where you read them their new rank responsibilities and make sure they accept those responsibilities. Under no circumstances do we as leaders promote a member over Discord chat or any other form of communication. Lower ranking members learn from what they see on a day to day basis, and as leaders we must teach them and lead by example.
We do not promote members unless they have earned their promotion by showing that they are going above and beyond and will be successful in that rank, and we do not promote people just because they are the only one willing to step up into that rank.
All members are responsible for recruiting. As leaders, it is our responsibility to teach lower ranking members how to properly recruit. We always recruit QUALITY over QUANTITY. We are looking for likeminded gamers who show interest in joining the community and are a good fit within that clan and the people already part of the clan, if they aren't quite fitting in but haven't done anything wrong, try to find a clan that they will fit in better. If someone is tea bagging, they would be a better fit for SYN, don't set them up in a KoG or XGC clan where they will get in trouble for playing how they usually play. There are many ways to recruit, don't be afraid to try something new if what you or your members have been doing isn't working.
Xiled Gaming is recruiting for Xbox One console players ONLY. We are a Xbox One platform community. Yes, there are games that can be played cross platform, and people can join into parties through the Xbox App, but if they do not physically have an Xbox One console, they cannot be recruited into any division in the community. If you need clarification, please hit up an XD or XC.
Leaders, please make sure you and your leadership re-read your division's Honor Code at least once or twice a month to ensure that members understand the rules and guidelines of the community. You should be comfortable explaining all aspects of the Honor Code when people ask, if you aren't sure, ask your leadership or use the open-door policy if needed to make sure things are explained correctly the first time. If you don't know the answer, don't guess, tell them you will find out and get back to them. The reading in of members shouldn't be the last time they ever hear about the Honor Code; it should be something everyone is hearing on a consistent basis, so it doesn't become something they forget about.
All SYN members are encouraged to share any issues or ideas through the chain of command and with XC/XI at ANYTIME! The leaders of Xiled Gaming believe in the open-door policy in order to encourage openness and transparency with all members of the community.
When running your clan meeting, you should not be reading the meeting notes word for word exactly as they are written. Make sure you are saying them in a way that gets the main meaning of the note across while encouraging discussion and questions. Everyone can pull up the notes and read them, the reason we hold meetings is because text can never truly convey the meaning as well as them being said verbally and heard. Do not "speed through" the notes to get your meeting done quickly as that defeats the purpose of even doing the meeting.
Clan meeting notes should cover anything that is pertinent to all members, so notes that only apply to Generals or leadership shouldn't be passed down for all members to hear during your clan meeting. Make sure you are bringing up clan specific items during clan meetings that aren't a part of the community wide notes, such as upcoming squad splits, clan splits, clan game nights, recruiting goals and promotions and anything else you feel everyone in the clan should know about. Your clan meeting is a place to keep people up to date with anything happening in the clan and to give them a place to ask questions, voice their opinions or concerns, and network with the people in the clan.
Additionally, if you or your General are unable to make it to Sunday's meeting, you are responsible for reading the notes as soon as possible and knowing what was meant by them. If you or your Generals have questions about the notes, hit up any XD.
New Member Registration
When a new recruit is registering on the website for the first time, it is very important that they are using the the same spelling on the website as their Xbox Live gamertag. If they register with a different name, please have them submit a Login Name Request on the Help Desk to ensure the clan list and usergroup are matching. Do NOT have them register again with the correct username, as we don't want anyone to have more than one account on the website.
If a member creates a duplicate account, please hit up an admin so the two accounts can be merged together into the correct username.
Be sure to check all add and remove requests to see if there were any issues or discrepancies found by the admin who handled the request, if a username is not found when trying to do an add request it will be denied and have to be resubmitted, causing more work for you and your Generals than is necessary.
Grass Wasn't Greener
We do not use the GWG to look for potential members, if someone is approved to come back through the GWG and wants to go into a specific clan that will be determined by the XD handling placement (for members who pay to come back). Anyone approved No Purchase can choose any clan they would like, if they don't know what clan they'd like to go to they can hit up any XD for assistance.
Make sure you as a leader, as well as the leadership in your clans, have a positive attitude and are representing the community in a positive manner, whether it be in a party, Xbox messages, or Discord. If someone isn't in a good state of mind to be handling issues or to be in a party full of members, be sure they take a step back and remove themself from the party until they can handle the situation rationally.
Playing To Win
As a community, we need to get back to playing to win. Learning game strategies and teaching them to new and current clan members will bring your clans/squads together and encourage communication, which is the key to success! See the article on the homepage of the website here if you haven't checked it out yet. https://www.xiledgaming.com/3222876-we-play-to-win
Xiled Gaming is now accepting recruits that are able to communicate over the Xbox app, Discord, and the website. With this in mind, please remember that the most important responsibility in every clan is to ensure all members are able to play with their squad and clan members, with no member left behind!
Chain of Command
We have a chain of command in place for a reason - if someone has an issue with their LT, they can go to their captain, an issue with their captain can go to their General, an issue with their General should go to their XS, and so on. If someone jumps the chain of command without even trying to reach out in the proper order, they will be referred to the appropriate person.
Generals, if a member has an issue with you, please go to your Section Leader instead of coming to an XD as your first stop for the issue. Use your chain of command. If for some reason your Section Leader can't help you then use the open-door policy and contact a XD. You should be utilizing your XS first.
The 3 Core Values of Xiled Gaming
Honor ~ Be honest and truthful in our dealings with peers, superiors and subordinates.
Courage ~ Have the courage to make decisions in the best interest of the XG community.
Commitment ~ Be committed to positive change and constant improvement for yourself and the XG community
Poaching or Petty?
It is our responsibility as leaders to ensure that each member is a good fit for their current clan. When we, or more specifically them, determine they are better suited in a different clan we should be happy to help them find a better home. When members request transfers, you need understand that maybe your clan is not the best home for that member. The problem could be that your clan is not as good as you want to think it is; or simply the member is moving away from your clan's primary game. Sadly, this is often not the case. We frequently see Generals and Section Leaders jumping to the conclusion that the member is being poached if they are asking to go to a different clan, section or division. This is best described as being petty. This causes drama between clans, divisions, leaders and members and must stop. Your numbers are not more important than ensuring members are happy and involved.
Keeping members happy and involved is how you build and sustain your clan. If your clan is stagnant and members want to move or go inactive then take responsibility and fix yourself and/or your clans’ leadership. If you choose to just point the finger, your clan will fail, and you will be the leader of nothing. That is, if we don't remove your rank before that - if you aren't fulfilling your rank responsibilities and aren't showing effort that is needed, you will not stay in it. It isn't person, it's strictly business and what is best for the clan, division and community.
Promotion Requirements https://www.xiledgaming.com/forum/x...ents-2018?937774-Promotion-Requirements-2018=
NO Promotion is just given for meeting the time requirements. Promotions must be earned by fulfilling all the responsibilities of each rank. Promotions are not asked for they are earned. Because you have been in your position for a long time doesn't not guarantee you a promotion. If you have completed these requirements, please speak with a leader. If you are not maintaining the requirements of your position please understand you are hurting your clan, the community and your friends. If this happens you will be relieved of your leadership position. It isn't personal. We can't have inactive or ineffective leaders hold back what our members need.
Leadership Training Classes
When Captains or Generals sign up for a class and aren't able to make it, please let them know that they should make the effort to message the teacher whenever possible to let them know. That way the class isn't held up and someone else could possibly take their spot who is able to attend. It is respectful to the teacher who is taking time out of their day to teach the class.
Clan Forum Moderation
One of your responsibilities as a General is to ensure that your clan forums are moderated correctly. If you have your moderator, you still need to double check with your section leader that you are actually using it correctly. We are here to help.
Being A Proactive Leader
Don’t wait for an issue to arise before you get involved with your clans or your members, by then it may be too late. There should be continuous training on the fundamentals of XG.
Proactively address issues - if one of your leaders is having issues in a particular area or they are lacking certain leadership skills, you should work with them on these issues and provide them the resources necessary to be an effective leader for their members. Don’t put off having the conversations with them until the only option is replacing them. Seek out help if you need it.
We are through the first month of 2020 - what progress have you made on the goals you set for you, your clan, and your leadership? Having conversations throughout each week about what is being done to move forward must happen with both your leadership and with your clan as a whole. If you aren't already spotting potential future leaders from amongst your sergeants, privates and recruits, you need to always be on the lookout for that.
Having discussions about what isn't working shouldn't be a negative conversation - if you continue to try to do the same thing and are unsuccessful every time, it's time to try something else. If you are having trouble coming up with new ideas, reach out to your peers, your XS, or using the open door policy before it gets to the point of no return in your clan. Use your resources!
General's, if you aren't 100% sure how to handle something within your clans please ask a XS. If you as Generals are doing simple things that your Captains or LTs should be doing, you're not teaching them anything...instead you should be walking them through how to handle said situation. You are in your position to guide and teach...handling things for them without letting them do it is hindering them as leaders and is counterproductive.
When speaking to your members, remember that every conversation is a training opportunity. You should be teaching them and explaining things in a positive way. Don't "do it for them." They don't learn anything that way. And NEVER take their word at face value! Dig in and find out the real story. A lot of leaders get a bit apprehensive about admitting they need help. This is why it's important to ask questions to know where to focus your time and attention. If you as leaders don't ask, you can't help. Don't wait for them to come to you.
1 Captain to a minimum of 4 Members (Making this a Squad)
1 Lieutenant per Captain per squad.
There are NO amounts or ratios of sergeants or privates per clan or squad!
The proven Xiled Gaming rank structure will be followed exactly how it is written!
All recruits must be introduced to their squad members and get to know them for the first seven days in the squad. Recruits must be put into squads with members who play similar games and on similar consoles. If a member of a squad switches games or consoles they must be transferred to a different squad or clan if necessary. These transfers will be approved by your section leader.
All recruits must be voted in by the Captain/members of their squad after the seven-day trial period.
All recruits must be read the Honor Code before a clan invite is sent to them or user group request is approved.
Modern Warfare Cyber Attack Tournament!
On Saturday, February 29th, Xiled Gaming is hosting a 4v4 Core Cyber Attack Tournament on Call of Duty Modern Warfare beginning at 8:30pm EST. Sign-ups and rules are on Clan Compete, if you have any questions please hit up the tournament administrators, XGC xTFLEMx XI and XGC Traitor XC. https://www.clancompete.com/tourname...4-Cyber-Attack
If you don't have the game or aren't able to participate, make sure to tune in to https://mixer.com/xiledgaming to check out the matches and support the stream!
Xiled Gaming Clubs
Any clubs created on Xbox need to be approved by XC/XI to ensure they are representing the community in the best way. If you have an idea for a club, bring it up the chain of command before creating anything yourself.
As a reminder, we have the official Xiled Gaming Club on Xbox that is open to all members in all divisions, anyone who hasn't joined the club should send a request in to join and it will be handled by a club admin as soon as possible.
Xiled Gaming does not have any alliances with any other clans or communities!
When you have changes with your Clan/Squad happening such as bringing in a new recruit, people being promoted or demoted, these changes impact your lists. You need to be sure to update your lists as they happen not a week later.
We understand you may not be able to get to it right that second, but it should not take more than a day to update these as they happen. Especially when it's a change in your leadership.
Ensure that you as General as well as your captain(s) are keeping their lists updated and follow up with them if they aren't - you should not be editing their lists for them except in very rare circumstances.
Honor Code violations consist of trash talking, t-bagging, discrimination, racism, sexism, harassment, illegal drugs, cheating, poaching, squad deranking, or any other aggressive behavior toward fellow online gamers. Cheating is defined as any manipulation of online play; this includes, but is not limited to modding, bridging, stand-bying, forcing host, action replay, glitching / super jumping in match making / ranked games to gain an unfair advantage, playing online custom / ranked games with Modders, and circle boosting. Every situation is different and will be handled appropriately on a case by case basis.
Captain's User Group
When putting in request for Captains to be added to the Captain's user group, please make sure there is a removal request for old captains as well. Remember that in order for a Captain to be added to the user group, the clan list needs to show them as a captain and they must have their own squad list posted.
No Member Left Behind
Just because people play different games than you or your squad/clan at the time, doesn't mean they shouldn't be included in clan activities. If someone is playing and recruiting on a game you or your clan don't play, consider possibly finding a new home for those members. Even if they don't want to transfer because they're happy where they're at, include them in ALL activities!
As important as it is to train and get your current leadership ready for their next step, it is just as important to identify members who are showing leadership characteristics who are not currently in leadership. Help them to continue building on their strengths while also identifying their weaknesses that you can work on with them to get them ready for future ranks ahead of time rather than as they are promoted. You know what it's going to take for them to be successful future leaders, or if you don't, use your chain of command and ask for help.
XG Cyber Attack 4v4 Tournament
This is the final week for sign-ups. If anyone needs help getting their team members registered or teams created, hit up XGC Tantaliz XC, XGC Traitor XC and XGC xTFLEMx XI or any higher up online most of the week so they can hit me up if needed. The Tournament also has a discord link connected with it so all members or at least team captains we would like to see join. https://discordapp.com/invite/CGgcewp
Being A Successful Clan
Daily clan activities, weekly clan and squad meetings and leadership meetings are just a few ingredients that create a successful clan. The main reason people join our community is to find people that they are enjoying gaming and hanging out with on a regular basis, so they never have to play alone, unless they want to.
When talking to your members and leadership, ask them what they enjoy about the clan and if they have any ideas for making the clan better and more fun - sometimes people have these ideas but never bring them up unless asked specifically. If your clan members are happy, they are a lot less likely to want to leave or fall victim to poaching from other communities.
If you ever need help/ideas/suggestions, use your chain of command or the open-door policy. We can't read minds, and while we try to check in with as many people as possible, we never want you to feel that you can't reach out. Even if it's just to share something good that happened in your clan that week, we love to hear it.
When recruiting members, make sure you research them fully. Some who have left or been removed can easily change their gamer tags to sneak back in without filling out a GWG application. If you notice something that seems questionable, ask your XS or XD for further assistance in the research. This way we can keep the negative out of our clans and the community.
If someone mentions that they were in another division previously, that's also an indication that they may need a GWG application.
When someone posts a GWG application and you have further information regarding that person, do not post in the thread. Only XS and higher can post on GWG applications. Be sure to let your leadership know if you have further information on an application.
We are open to ideas for future tournaments via Clan Compete. If there is something that you’d like to see, communicate it with your leadership. Be on the lookout for a poll on the XG discord to vote on which tournament will be held next!
Clan and Squad Lists
Reminder that clan and squad lists are due today. If they haven't been done, please ensure they are getting done. Follow up with your Captains to see if they need assistance with their lists if they are having trouble.
If you as a General take over a clan and want to change the name, you must wait until you have been in charge of the clan for at least 30 days before this will be allowed. The only exception to this would be if it is an XS or higher's home clan, then a name change will not be approved. We want you as the General to have pride in your clan name so you are proud of the clan that you are building.
Clan Forum Banners
If your clan doesn't have a banner, you should submit a request through the Xiled Design Team to have one created here: xiledgaming.com/forum/xiled-teams/design-news-events-video-teams/design-team/request-a-banner
We would like to see all clans have a clan banner showing, if you have one that you don't like you can also submit a request - please note that you may request only once every 6 months, unless you are a new General who has just taken over the clan.
2. Request Limit
There is a limit of one banner per six months per member or clan (Exception: New General or Edits to Existing Design Work - case by case basis).
Clan & Squad Lists
Clan and squad lists must be posted by Saturday, March 14th @ 11:59pm EST. You may post up to 3 days beforehand - if you know you'll be busy or out of town, get it done early rather than being late. If you don't have it posted on time, your XS will post it for you and will be following up with you as to why you didn't have it done. You as General should be doing the same thing for your captains if they do not post their squad lists - follow up and find out why it wasn't done. Make sure you are checking your clan list versus the usergroup as well and keeping up on this throughout the month as add and removal requests are put in and processed on the Help Desk.
Moderation for clan lists needs to be done - there should only be three posts within a clan list, the please do not post in this thread, the original clan list and the current clan list. Delete old posts to keep things clean and easy to read. Ask your XS for assistance if needed.
XG Communication Any communication sent by any means other than Xbox Live, the Xbox App, the Xiled Gaming Club, the Xiled Gaming Website, or the Xiled Gaming Discord Server is not considered XG communication. This includes, but is not limited to Facebook groups, Instagram, Snapchat, Twitter, KiK, email, text, calls, mail, telepathy, Morse Code, smoke signals or courier pigeons.
Xiled Gaming does not allow any other personally ran communicating on these external outlets due to them not being moderated in the best interest of XG and the privacy of its members. If you use choose to create and use Non-XG Communication you will be removed from the community. Any issue that arises in the community from Non-XG communication will be addressed accordingly.
When putting requests in the help desk, PLEASE make sure to verify the correct spelling is being used for the member's registered name. Usernames should match their Xbox Live Gamertag, no exceptions. We have been getting a lot of requests with names that aren't spelled correctly, or that aren't found, which will result in your request being denied and needing to be resubmitted. You can search to make sure new recruits are registered by using the advanced search feature and typing their gamertag into the "Members" box. If you do not know how to do this, please ask your leadership who will be happy to show you how.
Weekly clan meetings are MANDATORY no exceptions. If you're experiencing low attendance consistently it's your responsibility as the General over your clan to communicate that as an issue to your Section Leader to discuss solutions for the problem. As leaders we should look at what we can improve on to boost the attendance rather than not hosting meeting for weeks, that's unacceptable. Every clan isn't perfect so there should be something that can be talked about to better our members experience here in the community.
Clan & Squad Activity
When interacting with your clans and members, you should be noticing things such as how many people are partied up and gaming with each other, if they are actually online on a consistent basis, and whether or not they are actively participating with clan and squad meetings as well as in game. Leaving members on a clan or squad list that are not active will come back to bite you later on, especially when considering things such as squad splits and clan splits. Knowing when members are available to play and attend meetings should be something that you and your leadership are always thinking about so you can tell when something is off.
All XG members are encouraged to share any issues or ideas through the chain of command and with XC/XI at ANYTIME! The leaders of Xiled Gaming believe in the open-door policy in order to encourage openness and transparency with all members of the community.
Other Community Websites
Members of XG do not need to create profiles on any other community's website with the intent of finding out information about what they are doing. Your time should be spent focusing on your responsibilities as a General and on helping your clan, both by building and training your leadership, and letting the people who chose to leave do the same.
If they decide to return to XG later, let them use the GWG as that is why it is there.
Attitude When Online
When you get online, you should be having a positive attitude, especially in parties with your leadership and clan members. We all get online to game and have fun, and you are an example of that to any members you meet. When you must step away and handle issues or sensitive matters, if you need a few minutes to compose yourself before you head right back into a party, make sure you take them and decompress. Ask for help if you're feeling like you never get to have any fun when you're online because that should never be the case.
Additionally, when handling any sensitive clan business, make sure you are keeping the people who are in the party limited to your leadership or anyone involved in the situation. Bringing issues up in front of your lower-ranking members should never be happening, especially if it's going to make them want to leave the community as a result. If they're in the community to just have fun and game, be considerate of that and let them do exactly that.
Teaching the Honor Code
When reading the Honor Code to a new recruit, you must read the entirety of it verbatim. New members who come into Xiled Gaming are not aware of our rules and guidelines, so therefore any questions that they have should be answered accordingly so they understand. Under no circumstances do we summarize the Honor Code. Ensure that you know this and anybody who reads new recruits in from your clan, leadership or otherwise.
Clan Meeting Notes
When you do your clan meeting, you should be reading any of these notes that apply to your clan members, and adding anything that is specifically going on in your clan. Updates on goals, upcoming clan or squad splits, what the game nights for the clan and squad(s) are for the week, and anything else relevant.
We shouldn't be seeing a copy and paste of the General's Meeting Notes, especially when the notes are about things that don't pertain to them, such as Help Desk requests or any General specific tasks that wouldn't apply to them. You must post your clan meeting notes and attendance in your clan forum each week, or if you aren't able to run your clan meeting, one of your captains should be doing that task as part of their training.
Most transfers are unjustly denied due to personal reasons or emotions. That being said, transfers are never denied unless that transfer will without a doubt cause the community harm. An unhappy member will not only not benefit you; they will also resent you for denying their transfer. This will eventually develop into problems.
Clan & Squad Lists
Your clan list and captain's squad lists are due by 11:59pm EST on Tuesday, March 31st. You need to match your clan list to the user group and make sure names are spelled correctly, and that everyone who is a private or higher is registered and added. Also make sure that anyone who has been removed from the clan was also removed from the clan user group. If you need updated copies of your user group please ask.
If your Captain(s) don't post their list, you need to post it for them and follow up as to why it wasn't done. Lists can be posted up to 3 days early if needed rather than being late so encourage them to post early if need be.
If you, or any of your leadership sign up for a class, they are expected to show up or communicate if they can’t make it. Sending a message on the website, Xbox, or even Discord will help to make sure the class starts on time and if someone isn't able to make it, someone else who has signed up can potentially take their spot. Be courteous and remember that teachers take time out of their day to do these classes to help benefit you and your members.
Goals for this Year
As we are nearly 1/3rd of a way through this year, what progress have you made towards your personal goals as well as your goals for your clan? If you are accomplishing the goals you've set for yourself, and your clan is progressing with their goals, make sure you're giving credit where credit is due. If you aren't reaching your personal goals, have you thought about the reason(s) why? Thinking about why you are or aren't meeting those goals must be done in order to continue growing and developing as a leader. Not meeting goals isn't always bad, it may mean you need to reevaluate and dial it back to make it more realistic, or you may need to ask for help. We have our rank structure in place for a reason, which is so that you have plenty of resources to ask for help when needed or just to brainstorm ideas with.
When you set goals for yourself as well as your leadership in your clans, make sure you are talking about it regularly, so these goals don't fall by the wayside. If someone isn't performing the basic responsibilities of their rank and can't meet simple goals such as bringing in recruits for their clan or squad, holding meetings and game nights, find out why and ask them if they need help. This will help make your clans stronger and will develop great leaders moving forward.
READING IN RECRUITS
The General has the discretion to determine what members can read in new members based on their training. Training should prepare the member to be able to familiarize the recruit with Xiled Gaming (Honor Code, Rank Structure, Division Age Requirements/Gamer Style, etc.), their clan and the process for registering on the website.
Defining Expectations & Goals
When we as leaders are setting goals, one of the ways we can successfully achieve our goals is by being direct and communicating the outcome you expect. This gives your leadership the opportunity to understand what you expect and how to succeed at it. Growth as a leader is a learning process, so if they need help then we guide them. If they fail to achieve the goal that is set forth, then this is the best opportunity to address how to find a solution and try a different way to accomplish the goal the next time around.
Following Up with Leadership
When you are telling your leadership to do something, make sure you follow up with them and check that it's been done. Do not take their word for it, look for the proof that it's been done. If they tell you they brought in 3 new recruits, go look at their clan list and see if it's been updated to include those recruits. When they tell you their squad list has been posted, go to your clan forum and check that it was posted. Doing these quick checks will help train your leadership on what they should be doing on a regular basis and make your job easier.
Researching Previous Members
If there is a former member out there asking you about coming back to the community, make sure you are doing your research to find what their removal request states. If the removal is for inactivity, they are welcome to return to any clan they choose, with no GWG application required. When you can’t find a removal request for them, hit up your chain of command or an admin to see if they are able to help locate it. If nothing is found, you should be sending them to the GWG so the researchers can find out the reason behind their departure.
Recruiting from the GWG
We do not recruit from the GWG forum at any time, in any clan. Recruiting should be taking place on the Xbox, through LFG posts, game chat, sending messages to recent players, and any other ways you have found that work for you and your clan. If someone's GWG gets approved, you and your XS would be contacted by an XD about them being placed into your clan.
**No Meetings on Sunday, April 12th due to Easter Sunday**